RWG requests all modalities to accelerate the pickup of containers. The container status can be checked via RWGServices. Transporters can also check MCA Portbase via a status request. When the container has been offloaded and all is in order, they can make an appointment. RWG offers 24/7 capacity for all modalities, including road transport.
For questions regarding the gate process you can contact the department Data Control & Gate via email address [email protected]. For questions regarding water side and rail handling you can contact the department Operations via email address [email protected]