Due to general high occupancy at the RWG terminal, it is of importance that containers are picked up as soon as possible.
RWG requests all modalities to accelerate the pickup of containers. The container status can be checked via RWGServices. Transporters can also check MCA Portbase via a status request. When the container has been offloaded and all is in order, they can make an appointment. RWG offers 24/7 capacity for all modalities, including road transport.
For questions regarding the gate process you can contact the department Data Control & Gate via email address email@example.com. For questions regarding water side and rail handling you can contact the department Operations via email address firstname.lastname@example.org