RWG requests all modalities to accelerate
the pickup of containers. The container status can be checked via RWGServices.
Please note that RWG now communicates
the 'expected discharge time’ in MCA, this information can be used to optimize
pick up planning. Transporters
can also check MCA Portbase via a status request, when the container has been
offloaded and all is in order they can make an appointment for pick up.
RWG
offers 24/7 capacity for all modalities, including road transport.
For questions regarding the
gate process you can contact the department Data Control & Gate via email
address [email protected]. For questions regarding water side and rail handling
you can contact the department Operations via email address [email protected].