We would like to inform you that RWG will resume its services as from 20/19:00 hrs. This means that operations will be carried out according to normal procedure. For questions regarding the gate process you can contact the department Data Control & Gate via  [email protected]. For questions regarding water side and rail handling you can contact the department Operations via [email protected].

As a result of heavy winds, RWG is forced to cease the services as from the 20th of November 17:30 hrs. We expect this to last till 20:00 hrs. We will inform you if the situation changes. TAR codes will be extended.

For questions regarding the gate process you can contact the department Data Control & Gate via email address [email protected]. For questions regarding water side and rail handling you can contact the department Operations via email address [email protected]. We hope to have informed you sufficiently and we thank you for your understanding.

Due to forecasted heavy winds RWG is expecting to shut down the operational services on Wednesday 20 November 2024 from 16:00 hours until Wednesday 20 November 2024 23:59 hours. We will inform you if the situation changes. TAR codes will not be extended.

For questions regarding the gate process you can contact the department Data Control & Gate via email address [email protected]. For questions regarding water side and rail handling you can contact the department Operations via email address [email protected]. We hope to have informed you sufficiently and we thank you for your understanding.

The Secure Chain is a joint initiative by government and industry to enhance the digital resilience of port logistics chains. A key aspect of this is the safe and reliable release and collection of import containers. Pincodes will be replaced by a system where only digitally authorized parties can collect containers. More information and answers to frequently asked questions can be found at www.secure-chain.eu.

Starting from 1 October 2024, RWG will automatically verify at the gate whether the TAR-code is correct and whether the EAN number on the visiting driver’s CargoCard matches the EAN number in the pre-notification via Portbase. This ensures that only the authorized person gains access to the terminal. The issuance of EAN numbers is handled by Secure Logistics. 

Although RWG will introduce the check on the executing carrier as of 1 October 2024, as part of the process to make container release and collection safer and more reliable, the actual enforcement of this check will take place at a later date.