In addition to our earlier message, we would like to inform you that RWG has resumed all its services. This means that operations will be carried out according to normal procedure. For questions regarding the gate process you can contact the department Data Control & Gate via  dcg@rwg.nl. For questions regarding water side and rail handling you can contact the department Operations via operations@rwg.nl.

As a result of high winds , RWG is forced to keep the terminal closed. RWG expects that the terminal will be reopened around 15.00 hrs. Timeslots cannot be extended, new timeslots can be booked as from 15.00 hrs. We will inform you if the situation changes. For questions regarding the gate process you can contact the department Data Control & Gate via email address dcg@rwg.nl. For questions regarding water side and rail handling you can contact the department Operations via email address operations@rwg.nl. We hope to have informed you sufficiently and we thank you for your understanding.

On Sunday 17 October 2021 from 09.00 Hrs. until 12.00 Hrs., maintenance will be performed on RWG’s Terminal Operating System.Trucks can enter the terminal on Sunday 17 October 2021 until 08.30 Hrs.

As a result, no land and water side handling will take place and no time slots can be booked within this time frame. It is however possible to book a time slot before and after the maintenance. For questions regarding the gate process you can contact the department Data Control & Gate via email at dcg@rwg.nl. For questions regarding water side and rail handling you can contact the department Operations via email at operations@rwg.nl.

Due to general high occupancy and significant peaks at the RWG terminal, it is of importance that containers are picked up as soon as possible. RWG mainly requests road transport not to wait until the container vessels HMM Garam, CMA CGM Concorde and HMM Copenhagen, which will be berthed at the quay this week with large call sizes, have been completed. This also counts for the recently completed HMM St. Petersburg and CMA CGM Rivoli. The container status can be checked via RWGServices. Transporters can also check MCA Portbase via a status request. When the container has been offloaded and all is in order, they can make an appointment. RWG offers 24/7 capacity for all modalities, including road transport.

For questions regarding the gate process you can contact the department Data Control & Gate via email address dcg@rwg.nl.  For questions regarding water side and rail handling you can contact the department Operations via email address operations@rwg.nl