Due to general high occupancy and significant peaks at the RWG terminal, it is of importance that containers are picked up as soon as possible. RWG calls on the parties not to wait until the container vessels CMA CGM Champs Elysees and HMM Helsinki, which are currently berthed at the quay with large call sizes, have been completed. The container status can be checked via RWGServices. Transporters/operators can also check MCA Portbase via a status request. When the container has been offloaded and all is in order, they can make an appointment. RWG offers 24/7 capacity for all modalities, including road transport.
For questions regarding the gate process you can contact the department Data Control & Gate via email address email@example.com. For questions regarding water side and rail handling you can contact the department Operations via email address firstname.lastname@example.org