As a result of heavy winds, RWG is forced to cease the services as from December 21st. 22:30 hrs. We expect this to last until December 23rd 14:00 hrs. We will inform you if the situation changes. TAR codes will not be extended.

For questions regarding the gate process you can contact the department Data Control & Gate via email address [email protected]. For questions regarding water side and rail handling you can contact the department Operations via email address [email protected]. We hope to have informed you sufficiently and we thank you for your understanding.

Due to forecasted heavy winds RWG is expecting to shut down the operational services on Saturday 21 December 2024 from 23:00 hours until Monday 23 December 2024 15:00 hours. We will inform you if the situation changes. TAR codes will not be extended.

For questions regarding the gate process you can contact the department Data Control & Gate via email address [email protected]. For questions regarding water side and rail handling you can contact the department Operations via email address [email protected]. We hope to have informed you sufficiently and we thank you for your understanding.

Due to Christmas and New Year’s celebration RWG’s terminal will be closed at the following times:

From Tuesday 24 December 2024 14:00 hrs until Thursday 26 December 2024 07:00 hrs. On 24 December 2024 the last available time slot is from 13:00 hrs until 14:00 hrs. Access is possible until 13:30 hrs. On 26 December 2024 the first available time slot is from 07:00 hrs until 08:00 hrs. Access is possible from 07:00 hrs.

From 14:00 hrs on Tuesday 31 December 2024 until 15:00 hrs on Wednesday 1 January 2025. On 31 December 2024 the last available time slot is from 13:00 hrs until 14:00 hrs. Access is possible until 13:30 hrs. On 1 January 2024 the first available time slot is from 15:00 hrs until 16:00 hrs. Access is possible from 15:00 hrs.

Within the above mentioned time frames no operational activities will be carried out on RWG’s terminal. We hope to have informed you sufficiently.

The Secure Chain is a joint initiative by government and industry to enhance the digital resilience of port logistics chains. A key aspect of this is the safe and reliable release and collection of import containers. Pincodes will be replaced by a system where only digitally authorized parties can collect containers. More information and answers to frequently asked questions can be found at www.secure-chain.eu.

Starting from 1 October 2024, RWG will automatically verify at the gate whether the TAR-code is correct and whether the EAN number on the visiting driver’s CargoCard matches the EAN number in the pre-notification via Portbase. This ensures that only the authorized person gains access to the terminal. The issuance of EAN numbers is handled by Secure Logistics. 

Although RWG will introduce the check on the executing carrier as of 1 October 2024, as part of the process to make container release and collection safer and more reliable, the actual enforcement of this check will take place at a later date.