03 apr

Monday 24 April 2023 start surcharge time slots

Published: 03-04-2023 11:22
Last changed: 03-04-2023 11:22

From Monday 24 April 2023, a surcharge of €15 (excl. VAT) applies for booking a time slot during peak hours, between 06:00 hrs and 17:59 hrs from Monday to Friday. RWG is taking this measure in connection with the high volumes at the terminal during these hours. It is important that there is more spread in the arrival and delivery of containers by road. This is not only in the interest of RWG, but for the entire chain. The aim is to realize a more efficient flow of containers and to make better use of the available capacity.

When an appointment is booked during peak hours, RWG will charge a surcharge to the company that makes the booking. This invoice is sent by partner Secure Logistics. In order to guarantee a smooth and efficient flow during the aforementioned peak hours, we kindly request all truck operators to use your Secure Logistics account and to log in to XS-ID Online. Then go to the company details page and scroll down until you reach the 'contracts' section. You can then agree here (put a green check mark) to the General Terms and Conditions of RWG for booking time slots. Without an agreement, it will not be possible to book a time slot from Monday 24 April 2023 at 06:00 hrs. The actual invoicing will also start from Monday 24 April 2023 at 06:00 hrs.

The weekly collective invoice for the surcharge for time slots at RWG is sent to the EAN number associated with the booking. The CargoCard plays no role in this, except that it is linked to the XS-ID. To clarify: The booking party receives the invoice, based on the EAN number together with the agreement to the conditions in XS-ID.

Cargo cards on which more than 60 time slots are booked per year are eligible for a refund of the subscription costs applicable from the effective date of this surcharge.

RWG is operational 24/7 and deploys 100% handling capacity for truck handling during these times. More information and answers to frequently asked questions can be found at www.rwg.nl.